Privacy Policy
Effective Date: October 12, 2026
Briar Creek Solutions (“we,” “our,” or “us”) respects your privacy and is committed to handling the personal information you share with us responsibly.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an inquiry, or communicate with us.
1. Information We Collect
When you submit a consultation request or contact us, we may collect:
Your first and last name
Your email address and telephone number
Your practice or organization name
The type of consulting assistance you are seeking
Information you voluntarily provide during subsequent communications
Our website and service providers may also collect technical information, such as IP addresses, browser information, device information, and website activity.
2. How We Use Your Information
We use information to respond to inquiries, schedule consultations, communicate about requested services, maintain business relationships, improve our website, and comply with applicable legal obligations.
We do not sell your personal information.
3. Contact Forms and Third-Party Services
Briar Creek Solutions uses GoHighLevel to manage website inquiries, contact information, and related communications.
Information submitted through our website may be stored and processed through GoHighLevel and its service providers.
We may also use third-party providers for website hosting, email, scheduling, and other business operations.
4. Healthcare and Patient Information
Briar Creek Solutions provides business operations and management consulting services to healthcare organizations.
Our general website consultation form is not intended for patient information, medical records, or protected health information (PHI).
Please do not submit patient records, medical histories, or other sensitive patient information through our website forms or general email address.
If a consulting engagement requires access to confidential healthcare information, appropriate contractual, confidentiality, and security arrangements will be addressed separately before that information is exchanged.
5. Email and Telephone Communications
When you contact us or submit a consultation request, we may respond using the contact information you provide.
Submitting an inquiry does not automatically enroll you in promotional email or text-message campaigns.
If we offer optional marketing communications in the future, we will provide applicable notices and consent or opt-out mechanisms as required by law.
6. Cookies and Website Analytics
Our website and third-party service providers may use cookies or similar technologies to support website functionality, security, and performance.
If analytics or additional tracking technologies are enabled, information about visitor interactions may also be collected.
You can manage certain cookies through your browser settings.
7. Information Security
We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
8. Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, fulfill legitimate business purposes, and comply with applicable legal obligations.
When information is no longer needed, we take reasonable steps to delete or appropriately dispose of it.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.
We will review and respond to privacy requests in accordance with applicable law.
10. External Websites
Our website may contain links to websites operated by third parties.
Briar Creek Solutions is not responsible for the privacy practices or content of independent websites.
11. Children's Privacy
Our website and consulting services are intended for business professionals and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Updated versions will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Briar Creek Solutions
East Tennessee, United States
Email: [email protected]
Website: www.briarcreeksolutions.com